How to secure your corporate ICT during the COVID-19 epidemic?

This post was originaly posted to my LinkedIn profile here, in cooperation with Auxilium Cyber Security.

With novel coronavirus cases on the rise, people get filled with fear and uncertainty. This seriously impacts all the aspects of our everyday life, and as a result, that of our working life.

Auxilium Cyber Security has a long experience with simulated phishing campaigns, testing the readiness of its clients at regular intervals, which resulted in a good understanding, and a good amount of data, to support the understanding of the human factor in the cybersecurity aspect of a company.

Watching the huge increase of Covid-19 related malicious emails, targeting individuals and companies, it seemed like a necessity to run Covid-19 related tests and see how this situation can affect employee’s readiness and reflexes.

The results were surprising. With an average of less than 5% of users marked as phish-prone on the last, unrelated to Covid-19 tests, now the percentage skyrocketed to almost half of its users, which is a huge topic of discussion that every company using web technologies and online communication, has to consider. This is an expected outcome, which derives from the current world crisis, but supporting data and this kind of results help us better understand the situation in deep and have a clear and detailed view of what policies we need to apply and the additional steps that companies have to follow.

Previously discussed topics about phishing apply to the current situation too, but the following simple steps can help any company lower its phish-prone stats, and be more secure.

  1. Keep your employees updated. The human factor is the most vulnerable part of your infrastructure. Even with the most updated systems, the strongest security policies and security tests all over the place, a single employee that is not well educated can create a huge security issue. And because of the effect that crisis periods have on employee judgment, like the one that we are experiencing right now, companies have to update their education policies and adapt to the needs of each crisis.
  2. Update your stats. Running scheduled simulated phishing campaigns can help companies have a better understanding of how their staff performs on a frequent basis and understand the impact that a crisis situation can have. Auxilium Cyber Security with years of experience in simulated phishing campaigns and social engineering can help you perform this kind of tests and interpret the results in real-world impact on each company and its assets.
  3. Educate your employees regarding each scenario. Even if employees are updated and secure, crisis situations may affect them in ways that no one can imagine. This is why education has to be adapted to each situation, and companies need to act fast, in order to lower the impact of unexpected factors. Auxilium Cyber Security has years of experience in employee security education, which is customized in each customer’s needs and assets, which is based on years of tests and statistics.

It is common for companies to ignore cybersecurity when other factors can impact a company’s existence, but there may be a huge economic impact if they do not get used to act proactively and plan for the risk management. We have seen until now that the biggest effect that Covid-19 had to companies, was for them to change their way of working to “work from home”. Many companies were not ready for this either, with many of them struggling to find a way to communicate, connect to their networks, access files securely, etc.

Looking at the big picture, and covering the topic of securely working from home at a high level, some simple tips that every company can follow are the following:

  1. Use encrypted channels of communication and VPN connections. Working from home companies lose control of the network that their employees are connected to. In such cases, the first thing that has to be established is that employees use encrypted channels of communication, in order to avoid adversaries trying to steal information in not well-secured networks, like a home or shared one.
  2. Implement a web filtering policy. Devices used specifically for company reasons, have to be restricted in what they can browse and what they can do, in cases of work from home situations. This can be achieved with a mandatory VPN connection to the company that will filter the connections and restrict malicious and unwanted traffic.
  3. Encrypt work devices. Devices that are meant for work, like laptops and smartphones, can easily land in the hands of malicious users, when employees work from home for long periods of time. Having a drive encryption policy (even the default OS one, like FileVault for MacOS and BitLocker for Windows) can help a company secure its assets, and avoid pointless data leaks.
  4. Use a secure and shared cloud storage. Sharing files remotely becomes mandatory when working from home. This means that a secure cloud solution has to be used in order to share files fast and efficiently. When searching for your next cloud solution consider SSL encryption in the cloud provider’s website as a must, file encryption capabilities for private documents and a highly editable group policy for your users.
  5. Implement mandatory scheduled security scans. Devices that are not located in the work environment, can be used for many things other than work. This means that the attack surface can be wider with hardware devices, malicious downloads and physical access from malicious users being the biggest issues. For that reason, implement scheduled security scans (for example once a week), in order to manage potential security risks.
  6. Implement a more strict update policy. Client devices tend to stay outdated for long, which means that they can get vulnerable really easily and from one day to another. Implement an update policy and remind employees to keep their OS and all their applications up to date, in order to avoid security implications.

The current crisis situation can be overwhelming for everyone. IT departments get overloaded with requests and new tasks get created to support working from home. At the same time, working from home creates a whole new attack surface for companies, that malicious users can easily exploit. As big as it seems, there is only a handful of easy steps that a company has to follow in order to up its security game and be more sure about its assets and the headaches that a crisis can create. Stay safe, stay home, stay secure.

Thomas Sermpinis for Auxilium Cyber Security

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